Frequently Asked Questions

Absolutely. Every product is made with 100% reef-safe materials that won't leach harmful chemicals into your tank. I test everything in my own reef before it ever goes on the store.

I primarily use PLA and PETG -- both are food-grade, reef-safe, and extremely durable underwater. The specific material depends on the product and its requirements.

Very. The materials I use are designed to withstand constant saltwater submersion. Properly printed PETG in particular is incredibly strong and resistant to warping over time.

Custom designs typically take 5-7 business days from approval to shipping. Complex designs may take a bit longer, but I'll always give you a timeline before starting.

Of course! That's the whole point. Send me your tank dimensions, mounting preferences, and any other specs -- I'll design something that fits perfectly.

I'll send you a preview before printing. If the design doesn't match your vision, we'll revise it until you're happy. If the final product doesn't match the approved design, I'll reprint it at no charge.

Currently I only ship within the United States. International shipping is something I'm actively working on -- stay tuned!

Orders over $75 ship for free. Under $75, a flat rate of $5.99 applies. Expedited shipping is available at checkout for an additional fee.

Yes! You'll receive a tracking number via email as soon as your order ships. You can also check your order status from your account page.

Standard products can be returned within 30 days for a full refund. Custom orders can't be returned unless there's a defect. If something arrives damaged, just send me a photo and I'll ship a replacement immediately.

You can reach me through the contact page, or email directly. I'm a one-person operation, so when you message me you're talking to the person who designed and printed your product.